Información de contacto

We’re here to help! If you have any questions, concerns, or need assistance with your order, feel free to reach out to us.


📧 Customer Support

Email: support@rafaeshop.com
Email: collab@rafaeshop.com

We aim to respond within 24 hours (Business Days).


📍 Business Address

United States of America (USA)


⏰ Support Hours

  • Monday – Friday: 9:00 AM – 6:00 PM (EST)
  • Saturday – Sunday: Closed

💬 Order Support

For faster assistance, please include:

  • Your Order Number
  • A brief description of your issue

🤝 We’re Here for You

At RAFAE SHOP™, customer satisfaction is our priority. Whether it’s about your order, shipping, or product details — we’re always ready to help.